Microsoft Office Student Advantage FAQs


Do students have to sign into Office 365 to use any of the applications?
Yes, the Office license tied to a valid Broward Schools’ Active Directory account for students and signing in is required to enable students to use any of the applications.

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What's my Broward Schools Active Directory (AD) username?
Your Broward Schools’ Active Directory username is your Florida Student Identification number. This is the same number that you use login to login to Virtual Counselor and GradeBook. (ex. 0612345678) If you are still unsure of your username, please contact your school to get this information.

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I entered my AD username on the Microsoft Office 365 website, and I got an error. What's the problem?
When logging in through the Microsoft web site, you will have to add @my.browardschools.com to your Active Directory username.

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What's my password?
Your password will be a P followed by your birthday - PMM/DD/YYYY where MM is your 2 digit month of your birth, DD is the date of your birth, and YYYY is your 4 digit birth year.  For example, if your birthday is June 8, 1998, your password would be P06/08/1998.

When you return to your school, you are advised to change your default password to a unique password by going to https://pass.browardschools.com.
Note: This cannot be done from home and must be done at your school.


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How many devices can I run this subscription on?
Each student account supports the licensing of Office on up to five devices (Mac or PC).  

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What Operating Systems and devices can I install Office products on?
The Student Advantage Office install will work on Microsoft Windows 7 or greater or Mac OS X 10.6 or greater.

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What are the PC Requirements for Office?
Operating System
Windows 7, Windows 8
Note: 32-bit Office can be installed on 32-bit or 64-bit operating systems and 64-bit Office can only be installed on 64-bit operating systems.
 
Computer and processor
1 GHZ or faster x86 or 64-bit processor with SSE2 instruction set.
 
Memory
1 GB RAM (32-bit)
2 GB RAM (64-bit) recommended for graphics features, Outlook Instant Search, and certain advanced functionality.
 
Disk space
3 gigabytes (GB)
 
Monitor resolution
1024 x 768

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What are the Mac requirements for Office?
Computer and processor
A Mac computer with an Intel processor.
DVD drive or connection to a local area network (if installing over a network).
 
Operating System
Mac OS X version 10.5.8 or later.
 
Memory
1 GB of RAM recommended.
 
Disk space
2.5 GB of available hard disk space.
HFS+ hard disk format (also known as Mac OS Extended or HFS Plus).
 
Monitor resolution
1280 x 768 or higher resolution monitor

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How long can a student use Office?
Students can use Office until they graduate or are no longer attending a Broward County Public School. Once they leave The District, their license will be disabled.  You will be prompted to purchase Microsoft Office through a commercial or other consumer offer once disabled.
 
 Click here for more information

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How can I find out how many machines I have activated and how can I deactivate an installation on either a PC or Mac?
The details of how many copies you have installed, how many copies you have left to install, which devices you've installed Office on and the ability to deactivate installs are all located in the software portal
 
If you’ve already installed Office on five computers and you want to install it on a sixth computer, you can do so by deactivating an installation on one of your current devices.

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Troubleshooting
When you are installing, you may get a “Something went wrong…“ error message.
 
 View Information on This Issue
 
Or, you may get some other errors, see General Troubleshooting for Installing Office 2013 and Office 365.
 
View Information on This Issue

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Where can I get training on Office?
User training on Office 2013 can be found here.
User training on Office for Mac 2011 can be found here: 
Excel 2011 / Outlook 2011 / PowerPoint 2011 / Word 2011

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Q: What do I do if I'm getting an error "Incorrect user ID or password. Type the correct user ID and password and try again"?
If you see the error message below, please speak to your teacher to confirm you have the right username and have your password reset if necessary. 

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I'm logged in and I don't see any software to download. What happened?
Please speak with your teacher to have the issue escalated to the IT Department.

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What is Student Advantage?

How Can I Get Student Advantage

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