What is Performance Management (PM)?
Performance Management is a rigorous, evidence-based, collaborative problem solving process. The process involves frequent PM reviews to help BCPS align and optimize all school district initiatives and services to the three strategic goals mentioned previously. Guided by data and information, divisions, offices, and departments experience several opportunities to engage in open and honest conversations, during the PM reviews to evaluate each and every unit’s value-added services. During the PM reviews, real-time ‘Action Items’ are identified and assigned to responsible parties. The process is interactive because progress against baseline metrics and assigned Action Items are documented, acted upon, and shared at subsequent PM reviews.
How is Performance Management (PM) Implemented?
Using performance data to drive collaboration, accountability, and strategic alignment is the underlying objective of PM. The PM framework used by BCPS aids departments in performing a rapid performance assessment.
Performance Management (PM) Framework
- Introduction and Data Gathering: Specialists from the PM Unit are chiefly responsible for gathering information from the various departments, analyzing it, and disseminating it back to department director and managers, so that it can be used effectively during and after the presentation.
- Data Team Review and Coaching Session: The PM Unit, in collaboration with the department being analyzed, is chiefly responsible for assembling and analyzing necessary data. Leveraging the District’s research and data analytical capabilities, the joint team incorporates a sophisticated process of verification and oversight to ensure the accuracy of information that is gathered from the department and secondary resources.
Performance Management, as a process, supports our belief in that we must constantly measure the effectiveness of our value-add services, while striving to satisfy the needs of our diverse stakeholder population. It is a process that allows us to improve collaboration, increase knowledge sharing, and leverage the intellectual capital of the entire organization.